We are here to help

How do I cancel my subscription billed through Google Play/Android?

You may cancel your subscription (including free trials) at any time. Subscriptions are automatically billed according to the period stated upon purchase (weekly/monthly/annually). The cancellation steps vary depending on who your subscription is billed through.

Another way you may have signed up is through an Android app. If you're using an Android phone and subscribed through the app, your account is being billed and managed by Google Play. To cancel your subscription, you may watch this helpful video below:

Below are the step-by-step instructions on how you can cancel a subscription, depending on what device you're using.

 

ANDROID TABLET OR PHONE

  1. Open the Play Store app on your phone or tablet.
  2. Tap the Menu button (three horizontal lines), Account > Subscriptions.
  3. Find the relevant subscription in your list, and then tap Cancel.

COMPUTER

  1. Go to Google Play. Sign in with the same Google Account that you used to purchase your subscription.
  2. Find the relevant subscription in your list.
  3. Choose Cancel Subscription.

 

You'll receive an email from Google Play confirming the cancellation. For additional help, go to Cancel or change a subscription on Google Play

Was this article helpful?