I forgot my password. How can I reset it?
There are three ways for you to log in:
- Facebook - your Facebook account (This will be tied in with the email address you're using for Facebook)
- Google - your Gmail account
- E-mail - any other email address (work email, Yahoo, Hotmail, etc.) you have
If you chose E-mail when you initially signed in and forgot your password, follow these simple steps to reset it:
- Go to the broadcaster's login page and click on "Forgot Password."
Enter the email address associated with your account and click "Submit."
You should receive a password reset email shortly in your Inbox. If you don't see it, try checking your Spam/Junk folder. Depending on your email filters, some emails may end up there.
If you used Facebook to set up an account and have forgotten the password, reset your password through Facebook.
It is a good security measure to change your password once in a while. To update your password while logged in, please follow these steps:
Log in to your account.
Scroll down to the 'Password' section and click 'Change'.
Once you have entered (and confirmed) your new password, press the "Save" button.
If you're certain that you have the correct password, it helps to clear the cache and cookies. See Why and how to clear cache and cookies?