How do I cancel my subscription?
Cleeng has made it easy for you to manage your subscriptions in a simple three-step process.
1. Log in to your Cleeng account. When you subscribed, you set this email and password to log in. Once logged in, you will see your library. It has the list of your purchase history.
Forgot your password? See I forgot my password. How can I reset it?
2. Click on the second tab titled "Subscription". This will show you a full list of all your current live subscriptions.
3. In the fourth column, you can change the subscription. Do this by clicking on 'Unsubscribe'.
*The change finalizes the cancellation of your subscription.
* NOTE: Cancel before your due date to avoid further charges. Request for a refund after your payment is due is final and non-refundable.
Here is a quick video guide:
If you have issues with canceling your account, reach out to our friendly Customer Success Team here.