How do I update payment details and information from the Cleeng Library?
We appreciate you staying on top of your account! Here's how to update your payment details to avoid billing issues:
1. Go to your account and log in using your credentials.
2. Go to 'Settings'.
3. Scroll down then click on the 'Change' button, next to 'Your credit card details"
4. Click on 'Change Card' or 'Remove' then you're good to go.
For other clients, updating your payment method may be a little different. Here's a step by step instructions on how to do so:
1. Type the website of your subscription on the address bar and include "/account" or /myaccount at the end of the URL. For example:
2. If you're previously been logged in, you will automatically be routed to your account settings. If not, you will be asked to sign in with your registered credentials.
3. You will be given the option to change your information.
4. Enter your payment details and you're all set!
Note: Cleeng and its suppliers are compliant with the highest security standards. Your payment details are perfectly safe and secure.
- If you need further assistance, please feel free to reach out to our friendly Customer Success Team.