We are here to help

Do I need to download anything to view the live stream?

Not at all. Once you have a ticket you have instant access to view the live stream. The video plays automatically in your browser (Internet Explorer, Firefox, Safari, Google Chrome, etc.)


It works on PC, Mac®, tablet or smartphone, just ensure that you have a stable internet connection to watch the video.


Below are three simple ways to gain access to your event stream:


1. Access the receipt that was sent to you via email when you purchased your ticket. You will notice that there is a link to the event on the receipt. Simply click on it and log into the event with your credentials.




2. Access directly to the website from which you registered or purchased the event. Just click “Already have a ticket?” then enter your correct credentials.




3. Log in to your Cleeng account. This account was automatically created when you purchased the event – use the same email address and password.


Once you are logged in, go to Library where you can see the details of your purchased event as well as your purchased history. Click on the relevant link then you will be able to stream. Enjoy!





Was this article helpful?
2 out of 7 found this helpful