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The video/event expired, I haven't watched it. What shall I do?

If you have purchased a Live Event or Pass, it is not always guaranteed that a replay will be available unless otherwise stated on the purchase screen.


Due to this, we strongly advise that you view the event while it is showing live so that you don't miss a minute of the action. Every checkout screen of a particular video contains clear information about the rental period. You should also see it by reviewing the FAQ of the event you intend to purchase. 




This means the video/rental is only available for a period of time, and after it expires you won't be able to access it anymore. Unless you re-purchase the video again.


* NOTE: We do not accept refund requests for missed or expired events. You can review the complete eligibility for a refund here.


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