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How to enable third-party cookies on my browser?

Cookies are small pieces of data used by a website to remember information about the user. This allows a website to show relevant content to the user over time. Without them, browsing a website can be a frustrating experience and some may even be difficult to navigate.

To make it easier for you to browse the Cleeng website, we recommend enabling third-party cookies on your browser. This also makes it easier for the broadcaster to provide you the content you paid for.


To enable third-party cookies, you may follow the steps below depending on what browser you're using.

Google Chrome

  1. Windows user - Click the Chrome menu and select Settings.
    Mac user - choose Chrome > Preferences).
  2. Near the bottom of the page, click Show advanced settings.
  3. In the "Privacy" section, click Content settings, then to cookies.
  4. On the cookies page, make sure the slider is off to Block the 3rd party cookies.
  5. Close and reload the browser.


Mozilla Firefox

  1. Windows user - Click on the Tools menu, and then select Options. (Mac user - choose Firefox > Preferences).
  2. Select the Privacy & Security panel.
  3. Under Cookies and site data, set the checkbox to Accept cookies and site data from websites.
    • Note: Please make sure 'Accept third-party cookies and site data' is set to “Always”.
  4. Close and reload the browser.



  1. Choose Safari > Preferences, and then click Privacy.
  2. In the "Cookies and website data:" section, uncheck the box to allow all the cookies.
  3. Close and reload the browser.


Microsoft Edge

  1. Click on the 3 horizontal dots on the top right corner and then click Internet Options.
  2. Then drag nearly the bottom and go to Advanced Settings.
  3. Under the Privacy Section, drag down until you find a text box which has 3 options to Allow/Block the cookies.
  4. Choose “Don’t block cookies”.
  5. Close and reopen the browser.


Safari on IOS

  1. Open Settings and go to Safari.
  2. Scroll down and look for the Privacy & Security section.
  3. Make sure that Block all cookies is off.
  4. Close and reopen the browser.


Chrome on Android

  1. Tap the three vertical dots on the top right corner in Chrome and select Settings.
  2. Find the advanced section and go to Site Settings.
  3. Inside the site settings, tap cookies and tick the “Allow 3rd party cookies” checkbox.
  4. Close and reload the browser.


We hope this helps and if you have any questions please feel free to reach out to our friendly support team.

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