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Things to include when contacting Cleeng Support

We'd love to help you out should you have any questions, requests, or concerns.

When reaching our to our helpful Support Team, we recommend providing the following details: 

  1. Your name and login email address
  2. A detailed description of your inquiry.
  3. If it's a technical issue, let us know the following:
    • The device you're using (computer, laptop, mobile phone, tablet, TV)
    • The operating system of your device (Windows, MacOS, Android, iOS)
    • The browser you're using (Google Chrome, Safari, Firefox, Edge)
    • Any troubleshooting steps you have tried prior to reaching out (e.g. refreshed the page, restarted your device, cleared history, etc.)
  4. If you have a screenshot of the error you're receiving, feel free to include it.


With this information, we'll be able to resolve your issue right away!


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