Resending receipts to your customers

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You can find the option that allows you to resend receipts under 'Customer transactions' but also in the 'Support' section.

1. 'Customer transactions' section: 

 

Find the customer for the particular purchase and click on the envelope icon:  

 

 

Then resend the receipt. 

Since the email field is editable you can also resend the receipt to another email address (sometimes it happens that someone had signed up but made a typo in their email address. In that case you are able to resent it to an alternative email address). 

            

2. 'Support' section: Find the customer by their email and click on it.

 

You'll see their profile with the extension option in it:

  

 

Simply click on it to resend the receipt:

 

              

 

*Please note that there is no resend receipt button when customer purchased with e-wallet /credits. 

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